Privacy Policy

Last updated: April 2025

1. Who we are

BagBuilder.ai is an online golf club fitting service. References to "BagBuilder", "we", "us" or "our" in this policy refer to BagBuilder.ai. Our service is accessible at bagbuilder.ai.

2. What information we collect

We collect the following types of information:

  • Account information — email address, display name, and any profile details you choose to provide (handicap, location, physical measurements).
  • Fitting responses — answers you provide during the club-fitting quiz, including physical measurements, skill level, and equipment preferences.
  • Bag data— clubs you add to your "My Bag" section, including brand, model, year, shaft, and grip details.
  • Usage data — pages visited, features used, and browser or device type collected through standard server logs and cookies.

3. How we use your information

We use the information we collect to:

  • Provide and personalise your fitting recommendations
  • Save your results and bag data across sessions
  • Improve the accuracy of our fitting algorithm over time
  • Send transactional emails (account confirmations, password resets)
  • Respond to support requests, feature suggestions, and bug reports
  • Comply with legal obligations

We do not sell your personal data to third parties, and we do not use your data for targeted advertising.

4. Cookies

We use cookies to maintain your login session and store your fitting preferences locally. A cookie consent banner is displayed on your first visit. You can decline non-essential cookies at any time through the banner; note that declining may affect some features.

We do not use third-party advertising or tracking cookies.

5. Data storage and security

Your data is stored on Supabase, which provides encrypted storage and row-level security so only you can access your own data. We use HTTPS for all data in transit.

6. Data retention

We retain your account and fitting data for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us at privacy@bagbuilder.ai.

7. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@bagbuilder.ai.

8. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of BagBuilder after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Email us at privacy@bagbuilder.ai.